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ClientPermalink Reply by Joanne Price on January 11, 2012 at 23:13

I'm going to follow everybody and introduce myself as well. My name is Joanne, I'm from Bristol - I work at a small hotel here in Bristol managing the marketing, PR, and social media activities of the company. So unlike almost everybody before me, I am a small business client instead of a consultant.

I am looking for tips and tricks on how to run my responsibilities accurately, understand the budget that needs to be allocated and returns expected through the channels I am responsible for. Looks like there are several experts here across several fields, looking forward to connecting with you all.

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ConsultantPermalink Reply by Stacey Ducker on September 28, 2012 at 14:25

Hello! My name is Stacey Ducker. I specialize in the hospitality industry. Specifically, independent properties that do not have the resources that their big brand competitors have. My company, Sapphire Sales Solutions, has successfully trained over 300 hotels in start-up, sales, marketing, guest service, and operations. We are unique as we go to the hotels - work with their staff in their market, build a quantifiable sales & marketing plan, then take them out and show them how to execute. We train and mentor these small independent hoteliers on how to act and perform like their larger franchised competitors.

I'm very excited to be a part of this group. I think the forum is unique and I look forward to learning from all of you.

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ClientPermalink Reply by Joanne Price on September 28, 2012 at 14:39

Hi Stacey, that sounds very interesting. I work for a hotel in Bristol - a semi small local hotel and I handle their marketing. What kind of services do you offer for marketing?

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ConsultantPermalink Reply by Stacey Ducker on September 28, 2012 at 14:53

Hello Joanne. We offer creative tips and tools on how to reach your potential clients. Build webinar training sessions for your staff to help them become better sales people no matter what their position is in the hotel. We offer hands on training at your location - sales & marketing group sessions (based on your criteria) - quantifiable sales approaches to increase market share - and a host of other products that are customized specifically for your hotel. Each hotel is unique in style, location, clientele. Independent hotels are challenging due to the lack of exposure to their potential guests. We concentrate on bringing that exposure to your door via internet marketing, social media, internal marketing, and outside sales initiatives. Let me know if I can assist you or answer any questions you may have. Best of luck!

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